Our dedicated Concierge team is here to ensure your stay is perfect. Our passion is ensuring our guests have the most memorable stay and we can assist by fulfilling your wishes.
Whether you are in search for that hidden gem of a restaurant, a unique day-trip itinerary that excites the adventurers or connections with the areas shops and art studios – we’re here to make your stay just the way you want it. So please, reach out to our team before or after you book your stay and let us share with you how we can make your stay just right.
Reception is open from 7am – 11pm daily. You may also reach our concierge team via our mobile app.
Our Lounge offers our guests an array of opportunity. We offer a complimentary continental breakfast daily here, with plenty of seating to chat with other travellers. Whether you wish to take a boardgame back to your room, borrow a book from the selection of reads at our lending library, or enjoy conversation in front of the fireplace, The Lounge is an extension of your room where you and other guests can enjoy each other’s company with space.
The Lounge offers complimentary breakfast from 8:00am – 11:00am daily.
The Lounge is accessible to in-house guests from 8:00am – 10:00pm daily.
Our spa area is located on the 2nd floor just beside The Lounge. See our Spahhh section via our app for treatment information. Our Wellness Spahhh also carries a wide range of wellness products that can be purchased for home. Many of these products are in the Wellness Spahhh Reception or at the Guest Reception.
The Wellness Spahhh has varying hours. Please speak with our concierge team to book a treatment or arrange to shop the retail items.
SandBar – one of the most exciting amenities to The Beach (and our personal favourite) is our rooftop patio! We encourage all of our guests to join us at SandBar where you will enjoy the comfortable seating around the fireplace or two fire bowls while enjoying a beverage and a health-minded nibble. See the SandBar section via our app for current menus and promotions.
SandBar’s Fall and Winter season hours differ periodically. Kindly contact our Concierge at (519) 797-SAND to receive the most up-to-date hours of operation.
Wishing to Netflix and chill? Enjoy a glass of wine on your community porch? We have that covered. Connect to your favourite streaming apps via our tablet device and order in! Our in-room dining menu is located under the Dining section via our app. Fancy something in particular? We have put together the best of the best restaurants to enjoy under the Dining section. If you’re curious to learn which restaurants are our favourites, just ask our concierge team who would be happy to recommend a favourite!
We’re coming up with a lot of exciting things to offer in our courtyard so be sure to ask concierge for more information. In the Summer months, we would like to offer outdoor movies from the comfort of your balcony, with popcorn delivered to you! Planning an event? The Courtyard is the perfect space to host your private event under our white big top tent.
Don’t miss a date at the beach!
We may very well be your new home-away-from-home and we would love to keep in touch! Join our Beach Bum mailing list for updates from time to time about the latest news & events going on at The Beach and throughout town so you won’t miss a thing!